Last update: 17/04/2020
TERMS & CONDITIONS
Article 1: Personal Data Protection
Data are collected by:
Data Privacy & Compliance
814 Mission Street, 6th Floor
San Francisco, CA 94103,
At KiKi we are serious about managing your personal details, we thrive to ensure only you access your details and we will only access or make this available under very limited circumstances which are set out below.
Only some of the support team employees and authorized managers can process the data for the purpose described at article 1.2. These employees and authorized managers will only have access to data necessary to the performance of their duties in the circumstances they are required to access.
Our friendly customer service whether inhouse or outsourced will have access to your name only when required to manage your account at your request and they are unable to populate client details or access them unless you contact them and provide your security details which will allow them to access your details and help you.
These contractors/subcontractors allow KiKi among other things to establish statistics on the volume of traffic and/or the use of the app and/or ensure the smooth operation of the service. These third party organisations will not identify users by name and surname and will only do so by more generic data such as gender and age if they have been arranged for statistical reasons.
The Member’s personal data identified as “available to the public” at article 1.3 which are visible on his/her profile are only available to the Members he crossed paths with and who fits his/her criteria.
1.2 Purpose of the process of personal data by KiKi
The data collected by KiKi is necessary to the smooth operation and improvement of the service proposed by the App to the Members.
These data can also allow KiKi to realize statistical studies and marketing analysis relating to the use of the App and its services by the Members. It allows KiKi to send promotional messages from advertisers and other partners via the Application. However, KiKi never transfers any personal data of its Members to such advertisers and partners.
KiKi can access, store and share the Member’s personal data with authorized third parties in order to answer a legal demand or to conform itself to legal obligations, to detect or prevent fraudulent activities or security attempts to the services, in application of the legislation.
1.3 Fair Collection of Personal Data Type of data collected
Identity data: The registration form must be completed in order to access the Services, and KiKi collects the data from Facebook, via Facebook Connect, to simplify the process. Members are required to provide some personal data when registering:
For the sake of transparency, the published photos must represent the member and shouldn’t mislead the other Members on his identity and/ or physical appearance.
These photos cannot represent neither a famous person nor include the photo of a minor, neither represent any form racist, choking, illegal activities, drug consumption, sexual or coarse messages nor contain personal information leading to contact you or any third party. This includes that you will not show any picture with your or third parties phone numbers, addresses, national insurance letters or personal ID.
Any pictures are published in the App under the sole responsibility of the Member. The Member will hereby certify that no picture is subject to any copyright or is infringing any third party legal rights.
By becoming a Member, the latter accepts the publication of his photos on the App.
The other personal data the Member can add to his/her profile are not mandatory and can be communicated at his/her sole discretion (directly or by Facebook Connect) and under his/her sole responsibility.
A Member can authorize the access to his/her Facebook list of friends in order to see during his visit of another profile on the App the list of shared friends.
The Member may also provide KiKi with his mobile phone number in order to receive SMS alerts. In all cases, the Member's email address, surname and phone number shall not be visible or available to the public.
Location Data (geo-tracking): KiKi has for main purpose and vocation to allow Members to find the people near them in order to facilitate virtual or real life meet up.
The Member will be asked for permission to collect and process his/her geo-location in order to allow KiKi to identify the points with other Members that accepted the geo-location tracking.
The news feed is created by these points which permits to propose to the Member only profiles that are in a location that fits his/her criteria.
KiKi may, in case of express consent, access the Member's position, approximately or more precisely depending on which technology is being used. KiKi does not track the movements and/or itinerary of its Members and reminds keeping only the points between the Members.
The exact position or the itinerary of the Member is available to the other Members.
The Member is free to withdraw his/her consent at any time, and deactivated the geo-tracking technology on his smartphone. By doing that, the Member’s news feed is not updated anymore and the member cannot see the other Members he /she has crossed path with after the deactivation of the geo-tracking technology.
Transaction Data: KiKi does not collect or process any bank data. The Apple App Store, Google Play Store have opted to refrain from sending certain data to mobile applications, which includes any banking and financial information. Such data is collected and processed solely by the above platforms, and KiKi does not have the option of changing this payment method.
Communications Data exchanged: Communication data is stored on KiKi’s servers solely in order to provide the Service that allows conversations to take place between members having a booking.
Messages and voice messages are strictly private and shall only implicate the Members in question. No managers or employees hold or exercise any rights to view these conversations or the circumstances surrounding them, including those authorized to process data except in those cases when this is a legal requirement, such as a Court Action, Injunction, Law of a particular jurisdiction were we trade and/ or as proof provided to KiKi by a Member in the eventuality of a reporting of suspicious activity.
Moreover, these strictly private Messages shall not be accessible to other Members who have not participated in such Messages, or to unconcerned Internet users or any third parties. Use of private conversations, messages or pictures may have serious legal consequences in a number of jurisdictions.
Research preference Data: By default the app is set on the research of the opposite gender (man>woman- woman>man) and on the research of person that are 18 to 99 years old.
The Member should modify and fill in the age range and gender of the people they are looking for in order to see only the profiles they have crossed paths with that fit their criteria.
Mobile Data: When the Member uses the Application, KiKi collects server logs which may include information such as IP addresses, operating systems or application bookings. KiKi cannot access its Members' browsing history.
1.4 Complementary information concerning the data collected
KiKi ensures that the personal data the Member has published on the Application is strictly invisible to non-registered internet users and third parties. KiKi cannot be held liable for data published on its platform and disclosed by a Member.
The Member's profile will not appear on the Application to Members with whom he/she has crossed paths but who are not compatible with his/her preferences.
1.5 Sensitive Data
The Member may decide to provide sensitive data related to him/her on his/her description such as (for example and not limited to) his/her ethnic origin or political views, and thereby expressly consents to the collection of such sensitive data.
The Member won’t be in any case forced to give us some sensitive data and KiKi does not encourage the disclosure of such sensitive data. Despite that, if the Member decides to disclose such data on his/her profile, the disclosure is considered as an express consent to the collect and process of these data by KiKi.
1.6 Member Rights
Each Member has the right to access, modify and oppose his/her personal data. KiKi is attentive to its Members' concerns, and therefore undertakes to comply with personal data protection rules and deal with requests of this kind as soon as possible. Subject to proof of identity, Members may exercise their rights by sending a letter or e-mail to the address shown in Article 17 of these TCOU.
These rights may only be exercised within the limits of KiKi’s resources as regards its linking with Facebook Connect. Some of the data is shown on KiKi originating from Facebook Connect and cannot be modified unless you do so through your own Facebook, when this happens, we will let you know.
We may keep data when we are required to do so by Law, we may also decide to flag certain names which are controversial or have a copyright or when such person has told us is being used fraudulently or without consent in order to avoid such account being open without the appropriate control/diligence.
The Member can at his/her initiative modify most of his/her personal data on the App.
1.7 No sale of data to third parties
The personal data, visible or not to the other Members, is not sold by KiKi to third parties.
1.8 Storage of Personal Data
KiKi will store the Member's personal data for as long as required in order for the Member to use his/her Account. The Member is however informed that all of his/her personal data shall be stored for a period of one year to a year and a half after his/her account is deleted so that it can be reallocated if the Member signs up again. In addition, this is to ensure we can operate bulk actions to delete data from our databases without the need to carry out individual actions every time users register or de-register. This without prejudice that we may keep data that we believe to be fraudulent for an undefined period to ensure this is permanently banned from our databases and possibly fake users or those who use the platforms inappropriately.
Furthermore, please note that in accordance with its status as a hosting provider, KiKi has a legal obligation to retain some of Members' personal data for a period of one year.
The retention period applied to KiKi is calculated from the moment the agreement is cancelled or the profile is deleted for the data referred to by 3° of the same Article, i.e.:
KiKi undertakes to make every effort and to invest all means at its disposal in order to guarantee that the stored data is as secure as possible. It is however the Member's responsibility to take appropriate action in order to protect his/her data.
KiKi shall not collect data from minors. Should a Member lie about his/her date of birth, and particularly if he/she fraudulently claims to be over 18 years of age, the parents of the minor in question may inform KiKi of this by sending a letter to the address shown in Article 17 in order to request that the data be deleted. KIKI undertakes to delete all data on the minor in question as soon as possible.
We may need to keep data for longer if we are required to do so by Law.
1.9 Transfer of Personal Data outside the EU
When registering, the Member expressly consents to his/her data being transmitted to subcontractors and hosted on servers by our service providers outside the European Union, for proper provision of the service, to the end of elaborating statistical studies and for the purpose of providing customer care support to Members.
KiKi guarantees that the transfers are made in conditions ensuring the confidentiality and security of the data and providing for an adequate level of protection.